Frequently Asked Questions
Is the Go Outside Co. First Flight RC Plane suitable for beginners?
First Flight uses a 6-axis gyro to help stabilize flight and simple 2-channel controls. New pilots should still begin in a large open area, use calm-weather conditions, follow the manual, and have appropriate adult supervision.
Where should I fly it?
Use a large, open outdoor area away from people, roads, buildings, trees, power lines, airports, and restricted areas. AVOID STRONG WIND and follow the product instructions and all local rules.
Is adult supervision required?
Adult supervision is recommended for younger pilots. Publish the exact manufacturer age guidance and warnings after they have been confirmed for the production unit and each market served.
What is included?
The package includes the First Flight aircraft, 2.4 GHz controller, USB charging cable, landing gear, spare propellers, manual, and the flight-battery quantity selected when ordering. Color and battery count vary by option.
How long does it fly and how long does charging take?
For our HW33, the flight time is approximately 12-15 minutes of flight and about 40 minutes of charging for a 3.7V 250mAh flight battery. Actual results vary with wind, throttle, battery condition, and use.
How far should I fly it?
Keep First Flight comfortably within sight and within your ability to control it. Published range figures vary, so use a conservative distance in a legal, unobstructed area and follow the manual and local rules.
How long will shipping take?
Current processing and delivery estimates are listed in the Shipping Policy and shown at checkout. Replace any estimate only when it is supported by the real fulfillment route.
What is the return policy?
See the Refund Policy linked in the footer for eligibility, timing, condition requirements, and return instructions.
How can I contact Go Outside Co.?
Use the Contact page or email gooutsidesupport@gmail.com. Include the order number when asking about an existing order.